FAQS
WHERE ARE YOUR PRODUCTS MADE? SASKIA is designed in Salt Lake City, and produced ethically in the heart of Downtown Los Angeles. Every garment is handcrafted and goes through several hands in the process, making each garment a piece special.
SIZING AND CARE INSTRUCTIONS You can locate our size guide at the bottom of our website.
RETURNS We hope that you will love your SASKIA items, however if for any reason you are unhappy with your order, we will gladly accept returns within 14 days of your order being delivered.
Items must be in new condition with original tags attached. All sales will be final after 14 days of purchase.
You can begin your process by logging into your account and requesting a refund, we will provide you with a return shipping label. Once the item has been received, allow 3-5 days for your refund to process *excludes return shipping cost
CAN I EXCHANGE MY ORDER?
We do offer exchanges, simply request your exchange by logging into your account.
DO YOU SHIP INTERNATIONALLY We offer worldwide shipping. With international orders it is the customers responsibility to pay for any shipping charges incurred. A calculated estimate will be available to view at your time of checkout.
Note that these estimates do not include customs and taxes charged by your home country, should they apply.
(You can find more information on our RETURNS page).
NEW DROPS? We produce small batches at a pace our independent label can grow and scale responsibly. By producing this way we never mass produce, keeping our runs limited. So you can feel special about your garment.
We take our time to develop the best version we can of a product and release when it's ready.
